Privacy Policy

How users of the website ( acquire, use, keep, and disclose medically related information is governed by SOS Connect's Privacy Policy. This policy is applicable to all of SOS Connect's products and services that are offered on the Site. Unless otherwise specified, SOS Connect, 1 Scallows Close, Crawley, United Kingdom, RH10 1QP, is the data controller for the purposes of the Data Protection Act 1998 (the Act).

Personal identification information

By visiting our site, making a purchase, signing up for our newsletter, taking a survey, filling out a form, and in connection with other activities, services, features, or resources we make available on our Site (""), you may choose to supply us with personal identification information about yourself. Users can be asked for their name, email address, postal address, and phone number. Users can visit our website anonymously. We won't gather personally identifiable information about Users unless they willingly give it to us. A user may not be able to take part in some Site-related activities if they refuse to supply personal information.

Non-personal identification information

Through interactions with the Site, non-personal identification information about Users may be gathered. Non-personally identifying data may consist of:

Information about your computer, such as your IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and OTHER; information about your visit, such as the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), the amount of time spent on each page of the products you viewed or searched for, download errors, and the frequency of your visits to the site.

Cookies on web browsers

Cookies are little data files that websites can store on your computer or device. Cookies are readable by websites when you return to them. An individual cookie might include data on how you browse the website or a special identifying number that will help the website recognise you when you return. Cookies typically do not contain any personal information about you unless you have explicitly given the website that information. Cookies in no way jeopardise the security of your computer. We don't monitor your online activity after you leave our sites, and we don't save any openly accessible personal data on them.


When you close your browser, temporary cookies from a session are removed. Cookies that stay on your computer or other device until they are deleted or they expire.

Persistent cookies allow you to save your personal choices on multilingual websites to make future visits simpler. Additionally, they recall inquiries we made in the past, such as requests for you to participate in online surveys. You can avoid having to complete the same survey every time you visit the page by using a persistent cookie.

Third parties also assess the effectiveness of our advertising and promotion on other websites. Once more, a cookie would not contain any private information that a third party may access.

Third parties use our website to gather information about how it is utilised and what its visitors do for our benefit. During this process, cookies could be installed on your computer or device. There won't be any personally identifiable information in this data that other people might see and understand.


On occasion, external content from other websites may be seen on our website. In addition, you can reach third parties through links on our website that deliver services to us. Their websites have details regarding their cookie policies.


You can limit or disable the cookies that are set by any website, including the SOS Connect website, by adjusting the browser settings for each browser you use on each computer or device you use to access the internet.

Some of our services might not work if your browser refuses to accept cookies. You can designate particular websites as "trusted websites" in your web browser to enable cookies.

Visit for more in-depth information on managing cookies across a variety of browsers, including mobile ones.

By This Cookie Policy applies to your usage of our websites in addition to any other terms and conditions that may apply. We reserve the right to modify our Cookie Policy as necessary. We'll update this policy as soon as we can. By using our websites after modifications have been made, you are believed to have accepted them.

How we use the data we collect

The following uses may be made of personal information about users:

With the information you give us, we can handle your customer service and support needs more quickly. We may examine aggregate data about our Users to find out how they utilise our services and resources in order to tailor the user experience. Your comments may be used to enhance our Site's products and services.We may use the personal data you supply when placing an order to contact you regarding that order. This information is not shared with our service providers unless it is required to deliver the service. We may use the email address to deliver updates and information about the User's order in addition to sending them periodic emails about it. You can respond to requests, questions, and/or enquiries using the form.

The sharing of your information

You grant us permission to share your personal information with the following companies by providing it to us:

* Any member of our group, as defined by section 1159 of the UK Companies Act 2006, includes each of our subsidiaries as well as our ultimate holding company and its subsidiaries.

* A few chosen third parties, such as:

* Advertisers and ad networks who require the information to provide you and others with pertinent advertisements. We may let our advertisers know how many guys under the age of 30 clicked on their advertisement on a certain day, but we won't provide them any personally identifiable information about our consumers. Advertisers can target the audience they want with the help of these aggregate data (for instance, ladies in SW1). We may utilise the personal information we have gathered from you in order to display adverts to that intended demographic;

* Providers of analytics and search engine services who help us enhance and optimise our website; The following is information we disclose to third parties:

* If SOS Connect, or substantially all of its assets, are purchased, the personal information of customers stored by SOS Connect may be sold to a third party as part of the sale.

* Any member of our group, as defined by section 1159 of the UK Companies Act 2006, includes each of our subsidiaries as well as our ultimate holding company and its subsidiaries.

* When we are required by law to disclose or share your personal data, when we are enforcing or applying our terms of service (, when we are acting to protect the property or safety of SOS Connect, our users, or others, or when we are acting to conform to any legal obligation. To combat fraud and lower credit risk, information is shared with other businesses and groups.

How we safeguard your data

Your personal information, username, password, transaction information, and data saved on our site are all protected against unauthorised access, alteration, disclosure, and destruction by following industry-accepted best practises. We adhere to PCI vulnerability requirements to provide our users with a secure environment.

Where we save your personal information

The personal information we obtain about you will be sent and stored outside of the European Economic Area ("EEA"). Additionally, it will be processed by personnel working outside the European Economic Area, either by us or one of our suppliers. This group consists of employees who, among other things, fulfil your orders, process payments, and provide support services. You give your consent to this transfer, storing, or processing when you submit your personal information. Any appropriate steps will be taken by SOS Connect to safeguard your personal information.The protection of your personal information is assured by this privacy statement, which is arguably essential

All of the information you give us is stored on our secure servers. Payments are made using SSL technology, which encrypts them. You are in charge of protecting any passwords we may have provided you (or that you may have chosen) that give you access to particular areas of our website. Don't share your password, please.

It is impossible to fully safeguard data sent over the internet. Despite our best efforts, we are unable to provide a guarantee that the transmission of your data to our site will be secure at all times. Sending data is done at your own risk. Once we receive your information, we will utilise strict protocols and security measures to prevent unauthorised access.

Your legal rights

You can ask us not to process your personal data if you want to guarantee that it won't be used for marketing reasons. (Normally, if we want to use your data for such purposes or if we intend to share your information with any third parties, we will let you know before we collect your data.) You can check out certain boxes on the forms we use to gather your data to stop such processing.

You can at any time make use of the right by writing to

There may be connections on our site to and from the websites of our advertising partners, affiliates and advertisers. There may be privacy policies on the websites referenced on this page. For these policies, we disclaim all obligation and responsibility. Before providing any personal information to these websites, kindly check them.

External websites

On our site, you may see advertisements, links, sponsors, licensors, advertisers, suppliers, and other content from third parties. These websites' content and links are not our responsibility, and we have no control over how they use our links. These websites' availability, content, and links could all change at any time. Websites may have different privacy and customer service policies.

You are subject to the terms and conditions of any other website you visit, including ones we may link to.

Alterations to this privacy statement

SOS Connect may at any time amend its privacy statement. The updated date will be updated at the bottom of this page once it has been changed. Users are encouraged to often check this page for updates on any changes to how we protect user information. You should examine this privacy statement on a regular basis and be aware of any updates.


If you have any inquiries regarding this privacy statement, please write to 1 Scallows Close, Crawley, England, RH10 1QP, United Kingdom.