How can we help?
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Device Activations
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Updating your Info
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24*7 Monitoring
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Replacement & Warranty
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Returns & Cancellations
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Device Battery Life
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Network & Coverage
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Discontinuation of Services
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Billing
Our policy allows for returns and cancellations within 14 business days of purchase, provided the product remains unused and in its original packaging. We want you to feel confident in your decision to choose SOS Connect, and this policy reflects our commitment to your satisfaction.